Panel   membership   terms and  conditions

By accessing izatso and registering for the service by completing the registration screen you agree to abide and be bound by our Terms of Membership. The terms govern your participation in and use of the service.

It is your responsibility to ensure that you understand these Terms of Membership before agreeing to join izatso. If you have any questions, please contact us. Should you object to any of the Terms of Membership (including any subsequent modifications) or become dissatisfied with the service in any way, your only recourse is to immediately:
  • terminate your izatso account by notifying us via the contact us section of izatso.com.
We value your comments and opinion so we hope you will let us know if you have concerns before taking any action to discontinue the service.

We reserve the right to amend the Terms of Membership at any time without notice. Any changes will be posted in the Terms of Membership on this site and will be effective on the date on which they are posted. Because these Terms of Membership may change over time, following posting of any changes, your use of the izatso web site shall constitute your acceptance of these Terms of Membership.

Confidentiality

Except as required by law, members shall keep confidential and not disclose to any third parties the contents and any information associated with any survey.

Purpose of izatso

The service enables market research businesses to send you market research surveys and pay you for your attention and interaction whilst maintaining your privacy and anonymity. The service is entirely voluntary. That means the choice to join, continuing to take part and your level of participation in the service is entirely a matter for you.

izatso Membership Information

To join the service, you must register with izatso. This is done by validly providing the information requested in the izatso registration screens. During the registration process you will be asked to agree to the Terms of Membership.

You must keep your username and password confidential and must not reveal your password to anyone. You are entirely responsible for any and all activities that occur under your izatso membership and izatso will not be liable for any losses or damage incurred as a result of the unauthorised use of your username or password.

You agree to notify us immediately in the event of any unauthorised use of your izatso membership or any other breach of security. Notification should be made by email to contact us.

Points and Rewards

Members are eligible to earn points and voucher incentives based on the surveys they complete. These points may be redeemed for rewards listed on the izatso rewards page. The points are forfeited when a member resigns. izatso reserves the right to remove or replace any reward from the list without notice. Points may take 30 days to be credited to a member's account after survey completion. Points are not convertible to cash.

Unless notified otherwise, izatso will retain financial information relating to your transaction record as required by law. Particulars of the amount standing to your credit will be clearly displayed as your izatso membership balance on your member sign in page. Reward points not redeemed within 18 months will expire and be removed from member's account.

Transferability

Your izatso account, password and username are personal to you and are not transferable under any circumstances.

Accurate Information

You must provide us with valid and truthful information. In particular you agree that the information provided on the izatso registration screens, together with any other personal contact details is valid and correct.

You must inform us of any change in the information provided on the izatso registration screens (including but not limited to email address/street address) and other personal contact information as soon as practicable.

Authentication of Information

We reserve the right at our discretion to request verification of, or verify on your behalf, any information provided by you.

Participation in the Service

Unless we explicitly state otherwise, use of this service is limited to:
  • residents of Australia (if you are not a resident in Australia, you may submit your name and address to be placed on a waiting list. When the service becomes available in your area we will contact you); and
  • individuals 14 years of age or over.

Conditions of Use:

The following are the principal conditions of your use of the service. We reserve the right to terminate your use of the service should you violate or fail to comply with any of the following conditions:
  • you may only apply for and maintain one izatso account;
  • the information you provide on the izatso registration screens must be your details and must be complete, valid, truthful and correct and you must keep this information up to date by accessing 'update details';
  • After registering you will receive an email with a confirmation link in it.  To complete the registration process you must click on this link, which will then confirm that your account has been activated;
  • you must not use this service to send unsolicited materials or other communications;
  • you may not join nor use this service on behalf of another;
  • you must not use anyone else's izatso account; and
  • you agree to receive surveys by internet.

Communications from us

izatso may contact you, without an offer or reward using the details provided by you in the izatso registration screens. izatso may contact you for, amongst other things, membership or information verification, customer service matters, survey notifications and to determine your izatso membership activity or non-use.

Ownership and Disclosure of Information

Your Information and Ownership of Information

The information you provide in the izatso registration screen or from any other interaction with the service and izatso is, unless notified otherwise, your information. You can update, alter or delete your information at any time by accessing your izatso membership. For the purposes of providing the service and in respect of your information, we distinguish between:
  • personally identifiable information such as name, contact details and mobile phone number and other identifying information which you provide on the izatso registration screens which is designated confidential (personal information); and
  • non-identifiable information which you may provide which is not designated confidential (profile information).

For further information on our commitments for the use, disclosure, access to and security of your information please refer to our Privacy Policy. Your information does not include the responses you provide to market research businesses by answering questions in their surveys or your Transaction Record. Once you have submitted your responses to questions in a survey you cannot alter them. These responses are provided to the businesses in an aggregated, grouped and anonymous form. izatso never discloses your personal information or your profile information without your consent.

Your relationship with izatso

The service permits market research businesses to access aggregated and anonymous profile information for the purpose of identifying groups of izatso members according to specified profile information.

Accordingly, as a condition of your use of the service, you agree that:
  • izatso may keep a record of your information;
  • izatso may aggregate your profile information with other members’ profile information and allow businesses to access this grouped information in an anonymous form;
  • izatso may access your information to conduct verification checks, data audits, anti-fraud checks, database and web site analysis and management; and
  • your information will be deleted from records held by izatso upon your cancellation or termination of your use of the service.

For further information on our commitments for the use, disclosure, access to and security of your information please refer to our Privacy Policy. Your information does not include the responses you provide to market research businesses by answering questions in their surveys or your Transaction Record. Once you have submitted your responses to questions in a survey you cannot alter them. These responses are provided to the businesses in an aggregated, grouped and anonymous form. izatso never discloses your personal information or your profile information without your consent.

Managing your information

The service focuses on providing a framework to collect and manage your information, whilst ensuring that your privacy is maintained at all times. Therefore, we agree:
  • Market research businesses will only have access to anonymous aggregated data (i.e. your profile information will be combined with other izatso members (profile information) and will not have access to individual profile information; and
  • In respect of your personal information, this information will not be disclosed to any third party (other than provided for in our Privacy Policy) without your express permission.

For further information on our commitments for the use, disclosure, access to and security of your information please refer to our Privacy Policy. Your information does not include the responses you provide to market research businesses by answering questions in their surveys or your Transaction Record. Once you have submitted your responses to questions in a survey you cannot alter them. These responses are provided to the businesses in an aggregated, grouped and anonymous form. izatso never discloses your personal information or your profile information without your consent.

Privacy and Security

Commitment to protecting your privacy

Privacy is an essential element of the service. izatso is committed to protecting the privacy of all izatso members. izatso uses the most effective technology and practices to protect your privacy. For a complete discussion of izatso's privacy policies, please review our privacy policy.

izatso is a service which uses the internet to allow market research businesses to send surveys to registered users of izatso based on anonymous and aggregated profile information. For izatso to provide the service to consumers it requires members to provide certain personal information (to validate their individual izatso membership). izatso makes the following further disclosures:
  • izatso members can access, update and otherwise change their information at any time on the site.
  • izatso members can opt out of the service .
  • izatso does not use cookies or web bugs without your express permission to profile members web surfing habits.
  • izatso does not permit businesses to have access to your information unless you decide to make these details available.
  • izatso does not forward or transfer your information to any third parties, other than the organisations detailed in our privacy policy, where such disclosures are necessary to permit izatso to operate the service.
  • The data is stored in an Enterprise-grade Microsoft SQL Server database in a secure, climate controlled physical environment. All access is password protected and the machine sits behind a firewall.

Committing to protecting your security

izatso maintains all personal information in a secure operating environment not accessible to anyone except persons authorised to do so. However, because of the nature of the internet, unforeseeable breaches of security are possible and we cannot guarantee that your information will be free from corruption and piracy. Our obligation is to use all reasonable precautions to maintain the confidentiality and privacy of your information.

izatso will not be liable to any person or entity for loss, cost or damage incurred as a result of a breach of security.

Receiving surveys

It is a condition of your use of the service that you agree to receive market research surveys from market research businesses via the internet (using the network).

Should you at any time wish to discontinue receiving surveys then you can do so by cancelling your izatso membership and discontinuing your use of the service.

Market Research Surveys

izatso requires any market research business sending you a survey to make you an offer for completing the surveys. These surveys contain a response element in the form of questions and answers. The offer is dependent on the length of survey.

Earning points from Market Research surveys

You will first receive an email notification advising you of the survey, the market research business, the amount of the offer and the date on which the message expires. To be entitled to the offer you must receive and view the survey in its entirety; and you are not obliged to view, respond or take any action in relation to a survey.

In respect of each survey, you are only entitled to receive the offer once. We may allow you to view a survey multiple times, however once you have become entitled to the offer, the offer will expire. The successful delivery of the survey relies on the network of internet servers and the mobile network carriers. While we will endeavour to ensure that you receive the survey as prescribed by these Terms of Membership we are not liable to you in the event that the survey is received following the expiry date (in which case you will not be entitled to the offer) or in the event you receive the survey more than once (for which you are only entitled to the offer once).

Please note that we do not make or imply any representations regarding the amount of money you can earn by using the service or by being a member.

izatso membership redemptions

Once you reach the minimum amount of points credited to your izatso membership to be able to make a redemption, you may redeem your points through one of the rewards options listed on the rewards page. Once izatso receives your reward request please allow up to 28 business days for processing.

Crediting your izatso membership

Your izatso membership will be credited with any entitlement within 30 working days.

Responsibility and liability for redemption

You are entirely responsible for ensuring the accuracy of the information provided when making a reward request. izatso will not be liable to you for any loss, cost or damage in respect of any redemption made in accordance with your instructions.

Taxation

You are entirely responsible for assessing the taxation implications applicable on funds received from your use of the service and any liability thereon.

Unless stated otherwise the prices or charges contained in any survey offer or any other offer or promotion on the website will be deemed to be GST inclusive.

Transaction record

izatso will maintain a record of surveys viewed by you and points earned. izatso will record funds to which you may be entitled and other izatso members information. A transaction record will be accessible by you (using your izatso member details) and will only be used by izatso for the purpose of providing the service and managing your funds. You must ensure the privacy and confidentiality of your transaction record.

Membership disputes

If you wish to dispute any information relating to a transaction record you should contact izatso and describe the nature of the discrepancy using the following email address, contact us. After investigation of the dispute, izatso will notify you of the results of the investigation. Any determination made by izatso will be full and final (without affecting any of your statutory rights).

Content of Profiles and Communications

Use of the service

As a condition of your use of the service, you warrant that you will not use the network for any purpose that is unlawful or prohibited by these Terms of Membership or any other terms, conditions or notices appearing anywhere on the network. You agree to abide by all applicable laws and regulations in this regard.

In particular, you agree not to:
  • use, post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law including any information or material which izatso considers does, or is likely to, damage the businesses or the reputation of izatso; or
  • use, post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right, or derivative works, without first obtaining permission from the owner or relevant right holder; or
  • use, post or transmit any material of any kind which contains or elicits a computer or software corruption (virus) or other harmful component; or
  • impersonate any person or entity; or
  • in any way exploit any material of any kind for commercial purposes, or which contains any promotional material or advertising; or
  • use the network to send spam; or
  • use the network to engage in any other forms of Internet abuse, including tampering, hacking, spoofing, using robots or scripts, copying, distributing, modifying or otherwise interfering with the administration, security or proper function of the service or any part of it. izatso is not obligated to monitor any person's use of the network. However, izatso reserves the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

If you are found to have committed any such act your use of the service will be terminated and you may be prosecuted for any damages, losses and costs incurred.

Referral Programme

izatso members are invited to refer other persons to join the service at any time. However, there is no obligation to give you points or rewards unless:
  • your referrals are eligible to use of the service;
  • your referral joins as an izatso members
  • you have not under any circumstances used spam or spamming techniques to obtain your referrals
  • your referrals meet the requirements of membership and adhere to the terms and conditions, terms of service and privacy policy of izatso.

In addition, you further agree not to make any misrepresentations to any referrals or potential referrals regarding compensation typically received by you in using the service or what potential members are likely to receive.

Cancelling your membership

To unsubscribe to the service simply log in to your account and select the 'Cancel Membership' option from the top right blue box.

Termination of Use

izatso may in its absolute discretion, refuse to accept your application for use of the service or may terminate your use of the service without prior notice for:
  • any breach of these Terms of Membership;
  • sending spam messages using the network; or
  • acting against the businesses interests or reputation of izatso,
and you will forfeit any and all benefits to which you were or may have become entitled relating to the use of the service.
izatso may, in its absolute discretion and upon 7 days notice (notice period), terminate your use of the service for:
  • deleting any information contained in your izatso registration screen without providing the updated information;
  • Non-use; or
  • any other reason at the absolute discretion of izatso,

If your membership is terminated, you will forfeit any accumulated points or other benefits.

Non-use

Activeness is defined as logging into your account, answering a survey, updating your profile, receiving points (either by answering surveys, online screeners, updating your account) or redeeming accumulated points to a reward.

izatso may terminate your membership in the event that it deems (in its sole discretion) that your izatso membership is inactive. In any case you have been inactive for a year izatso may contact you prior to making such a determination to assess the reasons for your inactivity. If deemed inactive for 2 years, izatso has the rights to terminate your membership without prior notice.

Discontinuance of service

In the event that izatso should for any reason discontinue providing you the service, then izatso will delete your information from its records.

Dispute resolution

All questions or disputes relating to the service including these Terms of Membership should be submitted to izatso. We will endeavour to resolve any disputes expeditiously. All interpretations of the Terms of Membership shall be at our sole discretion. In the event that we make an error such error shall not constitute a breach of these Terms of Membership.

Website content and materials

The information and materials contained in this site and the network (including these Terms of Membership) are subject to change without notice. izatso may discontinue or make changes in the content of this site and the network at any time. Market research businesses may alter, amend or withdraw surveys at any time with our prior permission. Any dated information included in the content of this site is published as of its date only and izatso will not have any obligation or responsibility to update or amend the information. izatso reserves the right to terminate any or all of the service or this website without prior notice.

Limitation of Liability

You expressly agree and understand that in no circumstances will izatso or its related bodies corporate, officers, directors or employees be liable to you for loss or damage (including special, indirect incidental, or consequential losses or damages, loss of revenue, unavailability of systems or loss of any information or data) including but not limited to any act or omission by izatso (whether such acts or omissions are negligent or otherwise) or its related bodies corporate, officers, directors or employees which result from:
  • your use of the service;
  • the use of or access to, or any inability to use or access the network;
  • unauthorised access to or alterations to your transmissions, transaction record or your information; or
  • statements or conduct of any third party on the network.

Indemnification

You agree to indemnify and hold izatso, its parents, subsidiaries and affiliated organisations, and their directors, officers and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the service, your izatso membership, this site, the network or your violation of these Terms of Membership.

Jurisdiction

These terms and conditions are governed by the laws in force in New South Wales and Australia, and you submit to the exclusive jurisdiction of the courts of New South Wales and Australia.

Acceptance

By registering with izatso, you agree that you understand and will be bound by these Terms of Membership and all other terms and conditions relating to the service contained on the network.

Thank you for taking the time to read these Terms of Membership. The team at izatso will always value your contribution.